• Step 1: Select “Start” and search for “CMD” (Command), right click, then select “Run as administrator”.
• Step 2: Insert the commands below on the command field,“net stop wuauserv”
• Step 3: Open “File Explorer”, find “C:\Windows\SoftwareDistribution” and delete all the files in this folder.
• Step 4: Switch back to command windows and insert the commands below,“net start wuauserv“

• Troubleshooting 1.
  Click [Auto] on the remote controller to activate the auto-focus, and check whether the focus is restored.
• Troubleshooting 2.
  Press and hold the [Power button] on the remote controller for 3 seconds to enter the Standby mode, then press and hold the [Power button] again for 3 seconds to start it up, and check whether the focus is restored.
• Troubleshooting 3.
  Click [Menu] on the remote controller, select [Restore to Default], and check whether the focus is restored.
• Troubleshooting 4.
  Unplug the power and USB transmission cables and reconnect them to check whether the focus is restored.

1. Please check your antivirus software or Firewall Settings. It may blocking the device or Nugens Visualizer Software or CamSwitcherPreview Software, please allow it to access or authorize it to whitelist.
2. Please check your Windows Setting à Privacy Settings à Camera à Allow apps to access your camera à Turn it ON
3. Please unplug the USB and plug back to the USB port, restart PC and try it again.

• Step 1: Please visit the Download site, download and install Nugens CamSwitcher Software.
• Step 2: Launch the Nugens CamSwitcher Software and select the “Remote Control” icon.
• Step 3: *VCM200’s Remote Control* Press the【Menu】button →【Setup】→【Auto Framing】→【Turn ON】

Because the length or quality of the cable will affect the video signal, if the extension cable exceeds 10 meters, please use the active USB extension cable, which contains a power supply.

VX100 Battery Info:

1. If VX100’s battery is low, the Microphone Switch Button / Battery Button (Rightmost) will blink.
2. We suggest you charge VX100 about 2-3 hours for full charging, the Battery Button (Rightmost) will not blinking now.
3. VX100 does not have “Full Charging Indicator Light”, only have “Low Battery Indicator Light”.

VX100 Bluetooth Connection Info:

1. Long press “Bluetooth Pairing Button” (Leftmost) to pair with device.
2. After turn OFF VX100, and the next time you turn it ON and using it with the same device that paired before, you only need to press (1 second) the “Bluetooth Pairing Button”, it will auto connect to the device within 10 seconds.
   (If you long press the “Bluetooth Pairing Button” again, you will need to re-pairing it.)

https://youtu.be/hkAqHZPzvko

• Step1: Insert “1” as PIN code and select connect with your device.
• Step2: Insert “1” and press “Enter” with your MK-B100.

https://youtu.be/i1oqcxjzFLM

Red indicator light means the Air Mouse is in Infrared Remote-Control Mode, so you cannot use it to control your device as a mouse; Please press “OK” + “Menu” to switch into Air Mouse with Keyboard Mode.

Green indicator light means Air Mouse with Keyboard Mode, please refer to manual for more info.

There are 4 reasons why the NuRemote stop working suddenly:

1. No battery: please charge the device for at least 15 minutes.
2. Cursor lock is activated: press the Cursor lock button again to unlock it.
3. Accidentally pressed the Mic button: When you have turned on the mic, the 2.4G mode will be stopped.
   When the mic is turned on, the indicator light will be showing green light.
   Please press the Mic button again to turn it off.
   If the 2.4G mode is still not working, try to press the Cursor lock button in case you have locked the cursor before.
4. Switched to IR mode: in the IR mode, and the indicator light will be showing a red light, to switch into 2.4G mode, press the “OK + Menu” button, the indicator light will turn into green light when pressing any button.

Please go to setting and switch the MHz between 50 and 60

Before live streaming, please set the video source and mic source as Nugens V500

A. If the software you use has a built-in rotation function, you can rotate the screen to the preferred direction. If there is no rotation function in the software, you can manually adjust the V500/V500S’ arm joints, just like the provided image.

The default resolution of V500 is 1920*1080, if you use an older projector that may not support high resolution, please adjust the resolution of V500 to 1024*768 and then re-connect with the projector. Another solution is to connect it with an HDMI cable.